CaseMuses
CaseMuses Whimsical Animal Village – Artistic Phone Case
CaseMuses Whimsical Animal Village – Artistic Phone Case
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- Brand : CaseMuses
- Style : Cute / Playful
- Protection : Moderate drop protection
- Grip : Matte texture with smooth, comfortable grip
- Material : Korean imported film + plastic
- Compatibility : iPhone (11, 12, 13, 14, 15, 16)
- Eco-Friendly : Not eco-certified
- Wireless Charging : Not compatible
- Description : Step into a whimsical world with this charming phone case featuring a hand-painted village of animals enjoying a peaceful day. From a cat napping under a tree to a bunny buying lemonade, every detail tells a story. The high-quality Korean film brings out rich colors, while the case offers reliable everyday protection without bulk. Perfect for animal lovers and art enthusiasts alike.
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Shipping Policy
Order Processing
All orders take 2–3 business days to process before shipping. Express orders placed before 11 AM EST are shipped the same day.
Orders placed on weekends or holidays will be processed the next business day.
🌍 Shipping Costs & Times
| Region | Shipping Method | Cost | Estimated Delivery |
|---|---|---|---|
| United Kingdom | Standard | Free | 7–14 days |
| Expedited | $10 | 3–5 days | |
| USA & Canada | Standard | Free | 7–14 days |
| Expedited | $15 | 3–5 days |
📦 Shipping Address Guidelines
We ship to PO Boxes and international addresses via USPS.
Please ensure your shipping address includes all necessary details such as APT#, SUITE#, UNIT#, or BUILDING#. Orders with incomplete addresses may be delayed.
🔁 Returns & Refused Packages
If your order is refused or undeliverable and returned to us, we will issue a refund within 5 business days of receipt.
Shipping fees are non-refundable. A flat $10 restocking/shipping fee applies for refused packages.
🔒 Shipping Security
CaseMuses is responsible for any delivery failure caused by issues during transit.
If you encounter any shipping problems, please contact us at:
Email: casemuses@gmail.com
Refund Policy
🔄 Exchange Policy
We offer a 30-Day Hassle-Free Exchange Guarantee from the date of delivery.
If you would like to exchange your case for a different model, color, or phone size, simply contact us.
Your replacement will be shipped within 2 business days after we receive the returned item.
Note: Return shipping costs are the customer’s responsibility.
↩️ Return Policy
At CaseMuses, your satisfaction is our top priority.
You may return any eligible item within 30 days of delivery (including return shipping time) for a full refund.
✅ Eligible Return Reasons:
- Ordered the wrong phone model or size
- Unsatisfied with the product design or quality
- Received an item different from the description
📦 Return Instructions:
- Email us at casemuses@gmail.com with your order number and reason for return
- Items must be returned in original packaging and unused condition
- Customers are responsible for all return shipping costs and any duties
Lost Return Packages: If a return package is lost in transit, 20% of the item value (excluding shipping) will be refunded.
💳 Refund Processing:
- Inspection will be completed within 7 business days after receipt
- Full refund will be processed within 7 business days upon approval
📬 Need Help?
For any questions or assistance with returns or exchanges, please contact us at:
Email: casemuses@gmail.com